Conditions of Use

Welcome to TrendyTrades, your go-to retail website for the latest phone accessories and various types of lights including smart lights, outdoor lights, indoor lights, patio lights, ceiling lights, garden lights etc. We aim to provide you with a seamless shopping experience, ensuring you find high-quality products at competitive prices.

Purchasing Products

When you purchase products from our website, shipping charges will be determined during the checkout process. We strive to provide accurate pricing and availability information, but errors may occur. In such cases, we will notify you of the correct price and availability, giving you the option to proceed or cancel your order.

Order Cancellation

You can cancel your order anytime before it is shipped by contacting us in writing through our contact form. If your order has already been shipped or delivered, cancellation is not possible.

Shipping and Delivery

We aim to dispatch and deliver your order promptly. If your order is delayed or lost, please notify our customer service within 30 working days of shipment. We will not be responsible for incorrect shipping addresses provided at the time of purchase.

Returns and Refunds

Please refer to our Returns Policy page for detailed information on returning products. Refunds are processed to the original payment method and may take up to 30 days.

Warranties

Products that come with a manufacturer's warranty must be returned to the manufacturer for repair or replacement after 30 days from purchase. Keep your original packaging for warranty information.

Refurbished Products

Refurbished products sold on TrendyTrades are tested for functionality and quality. However, they may show minor differences from new products. Any warranty claims should be directed to us within the specified period.

Failed Deliveries

If a delivery fails due to incorrect address details or refusal to accept the package, you will be notified and may be charged for re-delivery. We will hold failed deliveries for 30 days before recycling the products.

Discount Codes

Discount codes are applicable online and cannot be combined with other promotional offers. Enter the code at checkout to receive the discount.

Contract Formation

Your order constitutes an offer to purchase products from TrendyTrades. Acceptance of your order is confirmed by a dispatch email or delivery of the products.

Fraud Prevention

We take fraudulent activities seriously and report any fraudulent attempts to the authorities. IP addresses are logged when orders are placed online.

Age Restriction

Orders by individuals under 18 must be made with parental or guardian consent. The cardholder must be present during the transaction.